While we juggle several large projects, we need to temporarily reduce our retail hours in Vernon. Please contact us if you require assistance and we'll do our best to accommodate. Our small team appreciates your understanding and support. Thank you!
FIND OUT MORETechnics SL-G700 Network CD Player
Klipsch Cornwall IV Heritage Speaker
Bowers & Wilkins 705 S3
Marantz Cinema30 Reference 11.4 Channel AVR
Weiss DAC204 Multi-Format DAC & Converter
JBL L82 Classic 2-Way Bookshelf Loudspeakers
Marantz Model 30 Integrated Amplifier
Chord Qutest DAC
Marantz SACD 30n Digital Source Player
Bowers & Wilkins 703 S3
Aurender N150 Music Streamer/Server
Simaudio Moon 891 Network Player / Preamplifier
LATEST BLOG POSTS
We've been working with The Station Hospitality Group to elevate the customer experience at the Train Station Pub.
READ MORESonos has announced an upcoming change to some of the curated stations on their ‘free’ Sonos Radio, and a new Sonos Radio... View Article
READ MORENEWS from PRO-JECT: We are very happy to bring back this beautiful nostalgic turntable with a lot of Pro-Ject history... View Article
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In all my years, I have never had such incredible customer service. It began with a home visit (I live just under 2 hours away) to discuss how to get surround sound in our living room. He asked what was wrong with the system we already had and we explained it was terribly glitchy and never worked well for any period of time. We had purchased that system from Hifi Attic three years prior. We settled on a wireless system with unique properties that made it ideal for the room. We also purchased a large OLED tv. The kicker was Malcolm said he would take back the old system and refund the full purchase price!! His rationale was he wants his customers to be completely satisfied. Wow!!
Installation was quick with the help of very sharp-minded Jay. Configuring the two systems took some work and a phone call to both brands; however, they left with everything working. Then the glitch appeared. Randomly, the tv would switch to TV speakers and the only way to reset it was to reset the TV. On its own, not a horrible thing, but it was a regular occurrence and quickly became frustrating. Malcolm spent many, many hours (and a couple of home visits) over the next four months speaking with the company engineers trying to resolve the bug, with both companies blaming the other. He eventually reached the lead engineer at one of the companies! In the end, after a lot of frustration, we returned the sound system and exchanged it for a wired system with ceiling mounted speakers (kudos for Jay for crawling through the attic and reinforcing their name Hifi Attic – couldn’t resist). A few weeks later, I called to ask if they had forgotten that I only paid a deposit and Malcolm pointed out that he wanted us to be completely satisfied with everything before he was going to call and ask for the balance. As frustrating as it was, we really wanted it to work, and Malcolm had no qualms about accepting the return. His comment was the same as the first day he met: “I want my customers to be completely satisfied”
Over the top customer service and always available. Highly, highly recommended!!
GOOGLE REVIEW
Malcolm and Jeanette and the Attic team were awesome! My music goosebumps have been non-stop since our install!
GOOGLE REVIEW
I purchased my first pair of hifi speakers from there and it was a great instore experience and then at home!
GOOGLE REVIEW
This store is terrific, Jeannette was incredibly helpful to us finding the right pieces of stereo equipment. We went in without much knowledge of the newer hi fi equipment and she guided in the right direction. We absolutely love our new system.
Highly recommend this store to anyone who is looking to purchase audio equipment!
GOOGLE REVIEW
Wow great service, great store.
GOOGLE REVIEW
I have been a customer of HiFi Attic for 6 years. These ARE the guys! Call the store, ask for Kane, and he will help you make an informed decision about what to purchase. Kane is the audio Guru! If you are seriously looking for quality equipment, which by the way does not have to break the bank, either audio or visual gear, then call Kane or Malcolm.
GOOGLE REVIEW
Kane and Malcolm are fantastic music and HiFi enthusiasts. Their store is extremely welcoming, and they have created a community here in Kelowna for other enthusiasts to network. At any time of the day or week, you can pop in the store and have your questions answered, talk about new products, and audition new gear. Malcom is always willing to ensure you get the best price, and Kane’s incredible knowledge of the hobby, makes this shop very unique in that you don’t leave with having spent more money than you needed to. They will never over sell you or push you toward a direction, but instead, guide you down your own audio path, which is rare and pressure free. I’d give HiFi Attic a 6 star review if I could, they’re that great. Thanks for everything you guys do for us!
GOOGLE REVIEW
Fantastic experience dealing with Jeannette. She went the extra mile in terms of service and was happy to work around my schedule to make sure I could pick up components outside regular hours. Her recommendations for cabling were spot on as well. I will be purchasing other products from Hifi Attic in the future.
GOOGLE REVIEW
Knowledgeable staff, exceptionally friendly. Jeanette and Malcolm have gone out of their way to make the Hifi experience above and beyond what was expected.
Great team, great products.
GOOGLE REVIEW
Received the best customer service, support and advice on our new sound system thanks to the Great Team at HiFi Attic. Both Jeanette and Malcolm went above and beyond to find out what we were looking for and offered recommendation on equipment. The install was amazing and they were able to connect our new system with part of our existing set up. A few weeks after install, we had a problem connecting our projector (user error on our part) and they were happy to work with us and help us figure it out. I cant say enough about the customer service and support they offered.
As for price, they worked within our budget and did not pressure us into something more advanced (expensive) that would be above what we were able to spend. Highly recommend HiFi Attic…You will not be disappointed.
GOOGLE REVIEW